Frequently Asked Questions

Assurances

• Who are the writers on your team?

  We have a team of writers who are truly educated and experienced in what they do. Most of them have Master's and Ph.D. degrees. We have a strict selection process for choosing writers, so they all got tested before they got their positions. We check our writers’ education, skills, and expertise in the subject area they will be writing about. This means you will be certain that an expert with an appropriate academic background will write your assignment.

• What is the process for placing orders?

  Find the Order Form on our website and fill it out with the details about your assignment, including instructions, formatting, deadline, academic level, and other information.

• Can you prove that my paper wasn’t plagiarized?

  One of our guarantees is the originality of every paper we create. Our writers possess sufficient knowledge and experience in their subjects, and all our papers are created from scratch. You can also request a plagiarism report upon the completion of your order. Our Department of Quality Experts and Professional Editors double-checks every paper to detect plagiarism or linguistic mistakes before the final version is approved.

• I paid for my order. What happens next?

  We will start processing your order immediately. We find the right writer for the assignment and discuss the order details with them, such as the deadline, requirements, etc. You can log into your account on our website to check the progress of your order and communicate with the writer.

• Do you guarantee that the assignment will be completed on time?

  One of our number one priorities is ensuring that every customer is satisfied. This means we always aim to complete orders before the deadline and help our customers excel academically. If any issues arise, you can contact our Support Team, which constantly communicates with the writer to ensure that the process of creating your paper is going smoothly.

• Can I talk to my writer before I place my order?

  Confidentiality is very important to us, so we aim to protect our Customers and Writers. Therefore, you should first place an order and get matched with a writer. You can then talk to them through your account on our website.

• Do you have an option for me to contact the writer?

  We want our writers to create the best papers for our customers, so we developed a messaging system for smooth communication. You can contact your writer through your account on our website. You can see the latest updates on your order, upload additional materials or details for the assignment, ask for revisions or corrections, and so on.

• Which payment options do you offer?

  The platform we use for payments is PayPal, so you can either pay from your PayPal account or by credit/debit/gift (prepaid) card.

• Do you offer discounts?

  Our first-time customers can enjoy a one-time discount on their first order. We also have a loyalty program for repeat customers. The more orders you have, the bigger your discounts will get with each new order. We also have seasonal discounts you can get notified about if you subscribe to our newsletter.

• What topics do you write papers on?

  We have writers with education, experience, and expertise in various fields, which is why we can usually connect customers with writers who are experts in even the most niche topics or subjects.

• Do you offer refunds to unsatisfied customers?

  Every customer who orders from us can request free unlimited revisions until they receive a paper they are satisfied with. Our writers will make any corrections you ask for. However, when the customer is still unsatisfied with the paper after multiple revisions, they can benefit from our Money-Back Guarantee and get a refund.